01 — The desk that keeps your office online

The IT desk for desert firms that'd rather not think about IT

Monthly managed support, monitoring and cloud moves for the small law, dental and accounting offices around Cathedral City — so your Monday just… works.

Who we keep online: valley law, dental & CPA offices Human desk: Mon–Fri 8–5, Sat 10–4
Same-day
help
Zaharia Systems technician setting up office network gear at golden hour
Neatly cabled server rack in a small office
02 — The flagship

Full Desk: your whole IT department, on retainer

Think of us as the tech team down the hall — except we're a text away and we already know your setup. We watch the network, patch the machines, and pick up when something's weird. You get one flat monthly number instead of a panic invoice.

  • 24/7 network + endpoint monitoring, patched automatically
  • Unlimited help-desk tickets during business hours
  • Managed backups you can actually restore from
$1,150/ month, up to 12 seats
Book the free walkthrough
03

What it costs, plainly

Retainer or per-project
01

Watchtower — monitoring only

We keep eyes on your network and machines around the clock and ping you before a small thing turns into a Friday-afternoon thing. Good if you've got someone in-house but need backup.

$340/ month Start here
02
Most picked

Full Desk — managed IT retainer

The whole thing: monitoring, help desk, endpoint security, patching, backups and a real human who knows your office. Flat monthly, up to 12 seats — add seats at $78 each.

$1,150/ month Talk it through
03

Move Day — cloud migration project

Getting off that aging server, into Microsoft 365 or Google Workspace, without losing a file or a weekend. Scoped per office; the number below is a typical small-firm move.

From $2,600one-time, scoped Get a quote
04

Endpoint Security add-on

Managed antivirus, disk encryption and phishing filtering across every laptop and desktop. Sleep-at-night stuff for firms handling client records. Bundles free into Full Desk.

$16/ device / month Add it on
04

How we actually run

15min
Target first response on urgent tickets, business hours
24/7
Automated monitoring on every managed network + device
3
Coachella Valley cities we cover on-site: Cathedral City, Palm Springs, Rancho Mirage
1
Flat monthly number — no per-hour surprise on the invoice
05

The break-fix guy vs. a real desk

The usual "computer guy"

You only call when it's already broken

  • Shows up after the server's already down
  • Bills by the hour, so the invoice is a mystery
  • No monitoring — nobody's watching between visits
  • "Have you tried backups?" is the whole plan
Zaharia Systems, on retainer

We're already watching before you notice

  • Alerts hit us first — we're often fixing it before you call
  • One flat monthly number, unlimited tickets
  • Backups tested monthly, not just switched on
  • Same two people every time — we learn your office
06

Getting started, step by step

01

The free walkthrough

Twenty minutes, no pitch. We look at what you've got — machines, network, backups, where the client data lives — and tell you straight where the soft spots are. You keep the notes either way.

Week one 02

We plug in the monitoring

Agents on every device, eyes on the network. Quiet, in the background, zero downtime.

03

Cleanup pass

We patch what's behind, sort out the backups, and lock down the loose logins. The boring stuff nobody got around to.

04

You just… text us

Printer being a printer? Laptop won't join the Wi-Fi? Suspicious email? You message the desk and we're on it during business hours — no ticket portal gymnastics required.

05

Monthly check-in

A short, plain-English rundown of what we caught, what we fixed, and what's worth budgeting for next. No jargon wall.

06

Cancel anytime

Month to month. No two-year lock-in — we'd rather earn the renewal.

07 — Why we bother
“Small firms deserve the kind of IT that just disappears into the background. That's the whole job — you shouldn't have to think about us.”
— The Zaharia Systems desk, Cathedral City Call (442) 234-4395